Where Our Products Are Sold
Our high potency supplements are intended to be administered under the supervision of physicians and other qualified health professionals. We purposely disallow sales through mass marketers and chain drugstores. Pure Encapsulations also exports to many countries throughout the world. We are a leading supplier of supplements to distributors in Europe and the United Kingdom.
How to Place an Order
Pure Encapsulations sells its products exclusively to healthcare professionals. Orders are accepted by phone, fax email or via our website. An automated answering machine is available for after-hours ordering. Orders may be faxed toll-free anytime to 888.220.9441. Secure orders can be placed online 24 hours a day.
CALL TOLL FREE:
Monday - Thursday 8:30 a.m. to 7:30 p.m. EST. Friday 8:30 a.m. - 5:30 p.m.
FAX TOLL FREE ANYTIME:
Pure Encapsulations Canada
Attn: Customer Service
490 Elgin Mills Road East
Ontario, Canada L4C 0L8
Conveniently place orders here.
You can also email your product orders to firstname.lastname@example.org
SHIPPING AND DISTRIBUTION:
• FREE SHIPPING ON ALL DOUGLAS BRANDED PRODUCT ORDERS OVER $350.00!
First-time orders are prepaid with a credit card. MasterCard, VISA, and American Express
all are welcome. Credit Terms Available to qualified applicants.
AUTOMATIC E-MAIL ORDER CONFIRMATION:
Should you choose to provide us with your e-mail address, you will receive automatic order acknowledgements and shipment notifications with tracking numbers via e-mail.
Pure Encapsulations' Return Policy has been updated to ensure compliance as detailed below:
In keeping with our quality commitment, our return policy requires that the customer notify Pure Encapsulations and request a return good authorization number within 48 hours of receipt of the product. Upon approval, returns must be shipped to our facility within 48 hours. All returns are subject to a 25% return processing fee and cost of return shipping.
Credit terms of 30 days may be established upon approval by completing our credit application. First-time orders are prepaid with a credit card (MasterCard, VISA, and American Express are all welcome). Allow two to three weeks for credit approval with allowance for possible delays when checking references.
Please call 1.866.856.9954, if you have any additional questions.
Same Day Shipping
Orders received by 2:30 p.m. EST are shipped that day, via Purolator.
Our Guarantee/Return Policy
All Pure Encapsulations products are guaranteed for quality, purity and potency through their expiration date.